Customer Policies & Legal Agreements
ROVON LIFESTYLE LLP (LLPIN: ACX-3441) is committed to 100% transparency in our handcrafted Italian leather footwear fulfillment, size exchanges, and data privacy.
Policy Index
Our footwear concierges are available Mon-Sat, 10 AM to 7 PM IST to assist with exchanges or inquiries.
Privacy & Data Security Policy
Effective Date: July 2026 | Document ID: POL-PRIV-2026-V2 | Entity: ROVON LIFESTYLE LLP
1. Overview & Data Commitment
This Privacy Policy sets out how ROVON LIFESTYLE LLP (LLPIN: ACX-3441), registered at H-50, Sector-63A, Chhajarsi, Dadri, Gautam Buddha Nagar, Uttar Pradesh, India - 201307, collects, processes, stores, and protects personal data gathered through our direct-to-consumer e-commerce platform (temp.rovonlifestyle.com).
We adhere strictly to the Information Technology Act, 2000, Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and relevant Indian consumer protection directives.
2. Personal Information We Collect
When you interact with our website, browse footwear collections, or subscribe to drop notifications, we collect:
Identity & Contact Data
Full Name, Email Address, Phone Number, Shipping Address, Pincode, and GSTIN (if applicable for business orders).
Order & Technical Data
Footwear size preferences (UK/EU sizing), cart history, IP address, device telemetry, browser type, and cookie sessions.
3. Purpose of Processing & Non-Disclosure
Your data is processed strictly for the following legitimate business purposes:
- Dispatching handcrafted leather footwear packages and issuing real-time courier AWB tracking links.
- Delivering VIP Early Access discount coupons and launch drop invitations via email and SMS.
- Preventing payment fraud, automated bot checkouts, and verifying COD order authenticity.
4. Data Storage & Security Protocols
All network communication with our platform is secured via 256-bit Secure Socket Layer (SSL) encryption. Financial transactions are tokenized and processed through PCI-DSS Level 1 compliant payment gateways.
5. Grievance Redressal & Contact
For data correction, deletion, or privacy inquiries, contact our Data Protection Officer at:
Grievance Officer: ROVON Compliance Cell
Email: support@rovonlifestyle.com
Registered Address: H-50, Sector-63A, Chhajarsi, Dadri, Gautam Buddha Nagar, Uttar Pradesh, India - 201307