Customer Policies & Legal Agreements
ROVON LIFESTYLE LLP (LLPIN: ACX-3441) is committed to 100% transparency in our handcrafted Italian leather footwear fulfillment, size exchanges, and data privacy.
Policy Index
Our footwear concierges are available Mon-Sat, 10 AM to 7 PM IST to assist with exchanges or inquiries.
Shipping & Delivery Policy
Pan-India Air Express Delivery | Entity: ROVON LIFESTYLE LLP (LLPIN: ACX-3441)
1. Free Shipping & Delivery Coverage
ROVON LIFESTYLE LLP offers Free Express Shipping on all domestic orders across India over ₹2,999. Orders below ₹2,999 attract a nominal flat shipping charge of ₹150.
We service over 26,000+ PIN codes across Tier-1, Tier-2, and Tier-3 Indian cities through Tier-1 express air couriers.
2. Dispatch SLAs & Transit Timelines
Orders placed before 2:00 PM IST are processed and dispatched on the same business day from our central warehouse in UP.
2 – 4 Business Days
Handled via premium air cargo priority express.
4 – 7 Business Days
Delivered via ground express logistics network.
3. Official Courier Partners
All footwear shipments are packed in tamper-proof, reinforced double-wall luxury packaging and shipped through:
- Delhivery Surface & Air Express
- BlueDart Apex Cargo
- Xpressbees Priority Courier
4. Real-Time Order Tracking & AWB SMS Notifications
Once your package is handed over to the courier partner, an automated SMS and Email containing your unique Air Waybill (AWB) tracking number will be dispatched. You can track live courier milestones on our website via Track Order.
5. Lost or Damaged Packages Guarantee
If outer transit packaging appears tampered with or damaged upon arrival, please DO NOT accept delivery and report immediately to support@rovonlifestyle.com. Every package dispatched by ROVON LIFESTYLE LLP is 100% insured against loss or damage in transit.
Fulfillment Dispatch Warehouse: ROVON LIFESTYLE LLP
H-50, Sector-63A, Chhajarsi, Dadri, Gautam Buddha Nagar, Uttar Pradesh, India - 201307